everything you need to know before you go!

  • The Hendricks Live! Box Office is open Monday – Friday from 10AM – 4PM. On performance days, the Box Office opens 2 hours before our first performance, and it will remain open 30 minutes into the performance.

  • You can find our performance calendars on each show’s individual page. CLICK HERE to view our season.

  • Hendricks Live! will sell tickets online on our event page in advance of performances. Order your tickets by selecting the performance you wish to attend. You will receive an order confirmation email when your purchase is made. All tickets will be digital, sent directly to your email, and ready to download or print. There will be no hard, physical tickets for performances at Hendricks Live!. Prices may change at any time and are not guaranteed. Some events may limit the number of tickets that can be purchased in a single transaction.

  • First, select your event. Then, on the left side under the “Tickets and Information” header, select “BUY TICKETS.” On the top right corner of the screen, under the Cart and “Sign In” buttons, click the gray “ENTER GROUP CODE” text. A popup box will appear. Enter in your Pre-Sale Access Code and press continue. A green text box will appear with a “success” message, enabling you to purchase tickets to your event. For step-by-step instructions, please CLICK HERE.

  • View our seating maps to our Theatre HERE.

  • We understand conflicts can arise at times that may prevent you from using your event tickets. However, all sales are final. Hendricks Live! does not offer refund for ticket purchases.

    Donor Perks:

    — Gold Level and Above: Refund any Hendricks Live! Presents shows

    — Ruby and Above: Exchange tickets for any Hendricks Live! Presents show 48 hours prior to doors opening

    Please email customerservice@hendrickslive.org

  • It is the policy of Hendricks Live! to not cancel performances due to inclement weather. There are no tickets refunds if an event goes on during inclement weather.

  • Typically, no. We are an all-ages venue. However, some shows may be not suitable or restricted at the artist’s request due to adult content.

  • If your child has reached their first birthday, they are required to have a ticket. If under one year of age, a child will need to sit on the lap of a paying patron.

  • There is a free parking garage located off Center St. ADA and Diamond VIP Parking is located in the lot off Mill St.

    VIEW MAP

  • Yes, on a show-by-show basis. For more information, email Guest Services at customerservice@hendrickslive.org or visit the performer’s website.

  • While there is no official dress code, it’s recommended to dress in a way that shows respect for the performers and the venue.

  • Next to the concessions area in the main lobby.

  • Box Office in the main lobby.

  • No outside food or drinks .

    No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.

    Replicas of any weapon are NOT permitted.

    No drugs or drug paraphernalia, illegal substances of any kind.

    No personal video cameras, Go-Pros, selfie sticks, drones, or laser pointers.

    No professional audio, video, or audio recording equipment —(including detachable lenses, tripods, zooms, or commercial-use rigs).

    No unsealed liquids or gels of any kind.

    No jewelry or clothing that could inflict harm.

    The list of prohibited items is subject to change at the discretion of venue management.

  • Restrooms can be found in the following areas: first and second floors.

    Restrooms are all equipped with ADA-accessible stalls and fixtures.

    Each restroom has baby changing stations.

  • Hendricks Live! only accepts credit & debit (VISA, Mastercard, Discover, or American Express). This includes concessions and merchandise.

  • We are proud to offer the Military Appreciation Ticket Program — sponsored by ComerNowling. A 20% ticket discount is available for active military and veterans for Hendricks Live! Presents shows. ID will be required at the time of show.

  • On a show-by-show basis. If you have any questions, please contact Guest Services at customerservice@hendrickslive.org.

  • Doors will open 1 hour prior to performances. Seating will be available 30 minutes prior to performances.

  • The main entrance is off Center St. and Main St. The Box Office entrance will be in the back of the building off Mill St.

    View map HERE.

  • Restaurants:

    The Prewitt Restaurant & Lounge

    Sal’s Famous Pizzeria

    Oasis Diner

  • CLICK HERE to find a complete list of area hotel accommodations.

  • All of our seats on the left side of the theatre are odd numbers (1, 3, 5, 7, 9) and all of our seats on the right side of the theatre are even numbers (2, 4, 6, 8, 10).

  • For Hendricks Live! shows, if your child has reached their first birthday, they are required to have a ticket. If under one year of age, a child will need to sit on the lap of a paying patron. Unless otherwise noted on the event or when purchasing tickets.